Cococheno scores hat trick at top retailer awards

Team Cococheno is celebrating after winning the Hairdressing Retailer of the Year award at the Broadmead BID Retailer Awards in Bristol for the third year running.

The team was awarded the accolade at a prestigious ceremony, which celebrates the best in retailer customer service.

Cococheno was rewarded once again for achieving the top score for customer service excellence, beating tough competition from fellow hair salons in the process.

Retailers are shortlisted and graded on the way in which they perform during a mystery shopper experience, with Cococheno achieving an impressive 100 per cent for their efforts.

Leonie Northey, owner and founder of Cococheno said: "We are over the moon to have won this prestigious award for the third year in a row.

"We are always very customer focused and have built a loyal customer base over the years.

"Receiving the added recognition by winning this award for a third time, is an honour and testament to the hard work from everyone in the team."

Founded fifteen years ago, Cococheno has been operating from Broadmead since inception and has since established itself as one of the city's leading specialists in afro, curly, multi-cultural and european hair for women and men - attracting clients from across the UK and as far as Ireland.

For further information on the awards, visit http://www.broadmeadbristolbid.co.uk/broadmead-bid-retailer-awards/

Ernestine Allen